Client Testimonials - Please let us, and those
visiting our website, know how our customer service rates.
Dear Reader
I purchased a High
Efficiency A/C unit from your company this summer. I had received a second bid which you meet and exceeded, and I was
delighted since I really wanted to support a local business. Whenever I called this past summer, the staff was always
pleasant and immediately responsive. There was trouble with the A/C return pan filling up with water but Josh and Jason stuck
with the problem and ended up installing a larger return which did the trick – no more water in the pan - (doubly good
since it was leaking through the 1st floor ceiling!) When it was discovered that the heating unit had been overlooked
in the bid, Josh took the initiative to contact the office and you all stepped up to the plate, acknowledged it was your error
and would install it in the fall.
Today I had my scheduled Fall Inspection and I was even more pleased today
when Josh and Jason returned (it’s nice to see familiar faces who know the house set up) and Gus – who was able
to give me more history of the boiler and furnace – which he installed and/or has maintained since the 80’s! Gus’s
knowledge of the duct set up was valuable to Josh and Jason when they installed the heating unit, and as always, Josh and
Jason were prompt to arrive, dove into the work and insured everything was working properly before cleaning up.
I
realize that installing duct work and a heating unit added to the cost of the job and no company wants that – but you’ve
gained a loyal customer and I have no intentions of calling any other AC/Heating company than Anton’s (looks like there’s
a boiler in my future : ) ). And I take any opportunity to recommend you to my neighbors and family.
Thank
you – I am very content with my decision to use Anton’s and delighted that you have lived up to your promises
of outstanding service. And again, I want to thank Josh and Jason for their hard work and courtesy. And meeting
Gus was a delight!
Regards
Robin Medici
St. Louis
“Fast
response, good service" *****
Wildwood, MO – Repair Service Customer
"Very good. A lady called me the next morning, and someone came and fixed the problem in the afternoon."
****
Ballwin, MO – Repair Service Customer
"We have an ancient
boiler (80 years old!) that was converted from coal to gas some 40 years ago. Dentons sent an experienced tech who had seen
it, all on the very same day I called. They had the best price, too." *****
St.
Louis, MO Boiler Service and Repair
"During the bid process, they were very professional, told me
everything that needed to be done and didn't attempt to pressure me into something else like most other bids I received.
Everything was installed in one day and the only problem I had was operator error and they walked me through that too. It
was the most competitive price and I would recommend them to anyone." *****
Matthew S.,
St. Louis, MO Service and Repair
"Denton's (Anton's) was great. They were on time for everything
from the estimate to the installation. They were professional, friendly, and thorough. They gave me a lot of information about
the system we were buying and answered all of my questions up front. I wouldn't hesitate to recommend them to anyone.
*****
Susan K. St. Louis, MO Central a/c Repair
"Dear Craig, Just wanted to let you know how much I appreciate the professional straight forward way you handled
the situation with my client. You turned a misunderstanding about a work order into a positive feeling about your company.
Thanks to Nick for the apology. Due to Craig's ability to listen and understand, I would not hesitate to refer your
company to future clients. Great Company Service!
Sincerely,
Janice Rains, Marketing Specialist, Coldwell Banker Gundaker"
"To all the workers of Anton's:
We wish to thank you for installing our furnace and a/c so fast and efficiently. We can't express houw thankful
we are to have it before it got too hot."
Mr.
and Mrs. Kinney
"Just wanted to say what a great job Chris did on an emergency call yesterday-
the hottest day of the year and we were without a/c! We are up and running now- thanks for the great service!"
Thanks, Angie Kolkmeier
